Terms of Service
Welcome to DMS Designs. By accessing or using our website and services, you agree to be bound by the following terms. If you do not agree with these terms, please do not use our services.
1. Introduction
DMS Designs (“we,” “us,” “our”) is a creative branding and marketing studio offering end-to-end solutions including brand identity, UI/UX design, campaigns, content, shoots, and digital & business strategy. These Terms govern your use of our services, website, and any associated interactions.
2. Definitions
Client: Any individual or company engaging with DMS Designs for services.
Services: Any creative, strategic, or digital solutions provided by us.
Deliverables: Final assets agreed upon for the project.
3. Scope of Services
Our services include (but are not limited to):
Branding & Rebranding
UI/UX Design
Website Design & Development
Product & Video Shoots
Influencer Marketing
Marketing Strategy & Campaigns
All services are custom-scoped and agreed upon before project kickoff. Additional work outside the original scope may incur additional costs.
4. Payments & Invoicing
A project begins only after a formal agreement and initial advance payment (typically 50%).
Remaining payments are structured as per defined milestones and must be cleared before release of corresponding deliverables.
We accept payments via bank transfer, UPI, or approved payment methods / gateways.
Non-payment of dues, despite follow-ups, after a period of 30 calendar days from the final invoice during final delivery may result in temporary or permanent loss of access to shared files, links, and design assets.
DMS Designs reserves the right to revoke file access until the pending amount is cleared.
Refunds are not provided for completed work. If a project is canceled mid-way, compensation for completed work and resources spent will be calculated and intimidated to the client or deducted from the advance, whichever is applicable.
5. Intellectual Property
All raw and working files remain the property of DMS Designs unless otherwise agreed in writing.
If editable versions of any assets are required, this must be clearly specified during the agreement of deliverables. Requests for editable formats made after delivery may be subject to additional charges.
Final deliverables become the client’s property upon full payment.
We reserve the right to display completed projects in our portfolio, case studies, and marketing materials unless specifically restricted by NDA.
6. Client Responsibilities
Clients are expected to:
Provide timely feedback and required materials.
Approve or request revisions promptly.
Respect the agreed scope and revision limits.
Delays from the client’s side may affect timelines and delivery.
7. Revisions & Scope Creep
Each deliverable includes a fixed number of revisions (usually 2 rounds).
Additional revisions or scope changes will be quoted separately.
Scope changes mid-project may affect timelines and costs.
8. Confidentiality
Both parties agree to keep confidential any non-public business or project information shared during the engagement.
9. Use of Work for Portfolio
Unless under NDA, DMS Designs may showcase completed work for promotional purposes, including but not limited to our website, social media, and case studies.
10. Project Termination
Either party may terminate the project with written notice.
If terminated, DMS Designs will deliver all completed work and invoice for pending effort.
All rights to incomplete work remain with DMS until full payment is received.
11. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability is limited to the amount paid for the services in question.
12. Warranties
We provide our services “as is,” without guarantees for specific business outcomes (such as increase in traffic, engagement, or revenue). However, we commit to high-quality, professional-grade creative and strategic work.
Final design files and brand assets delivered to the client will remain in our cloud storage for up to 6 months from project completion.
After this period, access will be removed, and any file recovery or re-delivery will be chargeable based on administrative time and retrieval effort.
Clients are advised to download and securely store all final assets immediately after project closure.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. In case of disputes, both parties agree to first attempt resolution through informal negotiation. If unresolved, disputes may be settled through arbitration or legal action in the appropriate jurisdiction.
14. Force Majeure
DMS Designs shall not be held liable for any delay or failure to perform our obligations under any agreement or project scope if such delay or failure results from events beyond our reasonable control. These events may include, but are not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, labor strikes, governmental actions, power outages, internet or telecommunications failures, or any other unforeseen circumstances that render performance impracticable.
In the event of a Force Majeure occurrence:
We will notify you as soon as reasonably possible.
We will make reasonable efforts to resume services promptly once conditions permit.
Any timelines or deadlines affected by such events will be adjusted accordingly.
This clause is intended to protect both parties from liability in situations where performance becomes impossible or unreasonably burdensome due to extraordinary events.
15. Changes to These Terms
We may update these Terms occasionally. All updates will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance.
16. Contact Us
For questions, concerns, or legal inquiries regarding these Terms, please contact: